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Sel: ENG

Safety guide-lines

Covid-19

CHECK IN
To comply with the ban on gatherings, the check-in will be completed before the arrival.
To do so, the Guest needs to:
BEFORE ARRIVAL
  • Register online the personal details of all the group/family components (or share it with our booking office via email);
  • Send via email a self-certification of negativity to virus;
  • Place the payment through bank transfer at least 48 hours before arrival;
UPON ARRIVAL
  • The access to the Reception will be permitted to the group leader only, who, complying with the social distancing, will follow the arranged pathways and wear the PPE (mask);
  • The group leader will be asked to show the Identity Card of all the group components previously registered online;
  • At the entrance of the reception sanitary gel will be available. The Guest is asked to wear the mask at all times and bring his own pen for the signatures necessary to complete the paperwork.
 
Please note: It is not mandatory to measure the body temperature; however, it is the management right to do so and prevent the access to whoever results over 37,5°C.


SHARED HYGENIC SERVICES
Shared toilettes and showers will be sanitized before the opening date as well as during the season they will be daily sanitized more than once a day, as requested by the current government regulations.
At the entrance, sanitizing gel will be provided.

HOUSING UNITS
Housing units will be sanitized before the opening date and, during the season at every Guest changeover. To do so the use of specific and certified products is guaranteed as well as an adequate airing.

PITCH DISTANCING
The access to the caravan/camper/tent must be placed in such a way that it is guaranteed at least a 3mt distance with the adjacent caravan/camper/tent entrance.


MASKS AND GLOVES
Gloves and masks can be dismissed only when:
  • You are located inside the delimitated area of your pitch/housing unit;
  • At least 1 MT distance is guaranteed (less than 1mt is only permitted if belonging to the same family unit);
  • During physical exercise.
The employees are always required to wear a mask when with guest and in any circumstance when social distancing of at least a meter is not possible.
Gloves are only required in shops and supermarkets.
A great number of sanitizing gel will be available and accessible throughout the camping site.


SHOPS AND SUPERMARKET
Inside shops and supermarket using mask and gloves is mandatory.


RESTAURANTS
Bars and restaurants have a wide open-air area to provide numerous tables outside. Sanitizing products will be available for guests and employees.
Tables and chairs will be separated in such a way that 1 MT distance will be guaranteed. Shorter distances will be allowed only to people belonging to the same family.

SWIMMING POOLS
The access to the pool will be permitted until the allowed capacity limit is reached.  Entrances and exits will be differentiated to guarantee that transits totally comply with the social distancing norms.
Sunbeds and parasols will be placed at an adequate distance and such placement must remain unvaried during the whole visit time. Sunbeds gatherings will be permitted to family members only.
Sanitizing gel is provided at the entrance and every item at the pool will be cleaned at sanitized at any opening shift.
Before entering in the water shower is mandatory. Respect 1 MT distance as you wait in line to shower.
With regards to the children, the respect of the social distancing and hygienic norms will be a full responsibility of the parents/accompanying person. Therefore, children must be supervised at all times.

To guarantee guests safety and relax, the new water treatment installation will ensure the respect of the
legal parameters with the real time monitoring of the free active chlorine as well as the combined chlorine.


BEACH
At the several beach accesses hand-sanitizing products will be available as well as information on the policy to be respected.
Security staff will check on different areas of the beach to verify that everyone complies with the norms.
The distance between parasols, must guarantee a surface of at least 10 sqm for family group.
Generally speaking, beach users must observe the personal distancing of at least 1 MT; shorter distances are allowed only to family members.
Sunbeds that aren’t underneath the same parasol must be placed at least at 1.5 MT distance.
The access to the equipped area is allowed only upon booking at the Front Office. The equipment will be sanitized at the beginning of every day.
The access to the free beach area is only permitted until the allowed density is reached. Such density is calculated based on the beach surface. Beach users will be allowed to place their own parasol, choosing among the available areas that will be signalled through pickets.
Due to the beach erosion phenomenon and considering the need to respect social distancing norms of at least 3.2 MT between parasols, it might be necessary to limit the beach entrance, especially on the dog-beach.
Game/sport group activities that might result in gatherings are forbidden.
Individual sport activities are allowed if complying with the social distancing of 1 MT.
The showers at the beach are available but must be used respecting the distancing and avoiding gatherings.

GYM
Accessing to the gym is possible only upon reservation at the Front Office.
During the physical activities it is mandatory to maintain the social distancing of 1 MT (2 MT in case of intense training).
It is strongly forbidden to share water bottles, glasses, bottles or share ant other item such as towels, bath rope, etc.
To access the gym it is mandatory to use specific shoes that are meant only for gym use.
Clothes and personal objects must be placed inside the personal bag and never left unattended.
Paper and sanitizing gel will be available for users to sanitize the equipment before any utilization.

SPORT
Individual sports will be guaranteed (Tennis, bocce, mini golf, dog agility, etc.) that can be practiced outside and in a completely safe manner.


ENTRETAINEMENT
To comply with the current government protocols, only activities that do not cause risks of gatherings will be allowed. Every activity that involves personal contact will be forbidden.
 
 
*This document might be modified or integrated in case of any future disposition.
 

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Strada Nord, 24 - 45010 Rosolina (Ro) ITALIA - P.Iva 00095150298 Privacy Policy
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